Support Forum

[ECRStevens]

The version on the bottom of page shows TrackStudio 5.0.2.20141113

Operation in Question:
When creating or editing a Task which has a Custom Field, of type Task, and attempting to search for the desired Task by name by typing it into the field.
Also when just searching from the top right corner, before clicking search, but just viewing the quick list of matching Tasks that show up.

Problem With Operation:
When too many Task names are similar, it doesn't show them all. This is perhaps on purpose, but the real problem is, even if the name is typed EXACTLY, it may still not show up.

Desired Result with Operation:
An exactly matching name should always be included in the list of tasks too choose from when performing this search. It would also be nice if all tasks matching the search would show up as a scrollable list, but as long as the exactly matching task name shows up, that is probably good enough.
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Operation #2 In Question:
When creating or editing a Task which has a Custom Field, of type Task, and attempting to search for the desired Task by clicking the button next to the field to bring up all tasks to choose from.

Problem with Operation #2.
On the popup screen of tasks that shows up, there is no way to search for anything, instead you must look through all the tasks by hand.

We have over 1400 Tasks of 1 type to search through.

Desired Result with Operation 2:
To be able to search in the same way of searching other tasks, allowing to filter based on names, setting it to use contains/equals/starts with, and all the other search options provided in other locations.
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The current work around to both the problems is to have another Tab open, and to use the top right corner, and actually click search, then to copy and paste the Task Number in when Creating/Editing Tasks, but this isn't ideal.

Any advice on how to achieve my desired results,or similar results would be helpful.

Thanks,
Eric Stevens

[Petr]

Hello. Can you send the backup of your db that we can repeat this issues?

[ECRStevens]

Hi, I've tried to attach the file, but it doesn't look my post is going through. Its about 70 MB.

I have this typed out, so I'm just going to add it here, even though its not too helpful until you have our database info.

We first noticed the problem searching for Epic (TaskID: #59513), when trying to create/edit a Task, that has a custom field of type Task.

Typing in Epic, brings up

EPIC[49581]
shss-interface-inbound-wbr-epic_ad [49698]
shss-interface-inbound-wbr-epic_oe [49699]
shss-interface-inbound-wbr-epic_ot [49700]
shss-interface-inbound-wbr-epic_rr [49701]
shss-interface-outbound-wbr-epic_a [49740]
shss-interface-outbound-wbr-epic_o [49741]
shss-interface-outbound-wbr-epic_o [49742]
shss-interface-outbound-wbr-epic_r [49743]
CP_ARIAtrEPIC_ip[49818]
EPIC EDI[53494]

And none of these are the correct one, so when you click the little button to search next to the textbox, it pops up a screen that just allows you to navigate through all the tasks, but there is no search, or Filter Parameters options, like there is when viewing all the Tasks for a given workflow.

[admin]

Please put file somewhere, so we can download it, then send me URL by e-mail.

[ECRStevens]

I've zipped the xml, and attached it to an email.

[Petr]

Hello.
We hava added the new option in trackstudio.properties.
##it defines the max elements in autocomplete box.
trackstudio.autocomplete.limit=10

So right now you can set the total number of items which you want to get in autocomplete box.
I think it helps to solve your problems.
In any way, you should tell us if it does not.
Thanks.